Privacy Policy

Last Updated April 25th, 2025

At Watzup, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how we handle personal data when you use our services as a WhatsApp Business Solutions Provider (BSP) partner.

By accessing or using our website and services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us:

  • Business name, contact details, and registration information
  • WhatsApp Business phone numbers
  • Payment and billing information
  • User credentials and login data
  • Content of messages (when interacting with automated flows)

B. Automatically Collected Data:

  • IP address and device information
  • Browser type and operating system
  • Usage data (e.g., interactions with our platform)

2. How We Use Your Information

We use the data we collect to:

  • Provide, operate, and improve our WhatsApp automation services
  • Set up and manage WhatsApp Business Accounts on your behalf
  • Deliver customer support and respond to inquiries
  • Process payments and manage subscriptions
  • Send transactional emails and service-related notifications
  • Ensure platform security and detect fraud or abuse
  • Comply with Meta’s policies and legal requirements

3. Sharing of Information

We do not sell or rent your personal data.

We may share your information only with:

  • Meta/WhatsApp to register and manage WhatsApp Business API accounts
  • Service providers (e.g., hosting, payment processors) under strict confidentiality agreements
  • Legal authorities when required to comply with applicable laws or legal processes

4. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal, regulatory, or contractual obligations

You may request deletion of your account and associated data at any time.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure servers and encrypted connections (HTTPS)
  • Access control and authentication mechanisms
  • Regular platform updates and monitoring

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent at any time
  • Object to or restrict certain data processing activities
  • Request a copy of your data in a machine-readable format

To exercise any of these rights, please contact us at:
📧 contact@watzup.se